21st Jul 2020
Re-opened 1st June
Good news! Following the Government's notice in mid May that homeware stores could re-open on Monday 1st June 2020, we opened our shops on that date.
Throughout the closure, we have been working hard to make sure our stores are as safe as possible for customers and employees. We now have social distancing signage, hand sanitiser stations and are using a specialist sanitising spray for sofas, beds and other upholstery. In addition, we have launched an individual appointment system and ‘virtual walk around the store’, bookable by appointment. Contact us for more details on this or check on our website.
We are open as usual and no appointment is necessary between 9am to 4.30pm Monday to Saturday and 11am to 4.30pm on Sunday. Appointments are available between 4.30pm to 5.30pm Monday to Saturday.
Added to this, the location of both our stores means that our customers will benefit from lower congestion than might be found on a busy retail park, shopping centre or high street, and our large stores are well laid out for social distancing. In our experience, customers seeking to purchase large household pieces tend to do so on an annual, rather than weekly basis, so our expected footfall is significantly lower than is found in numerous other retail outlets. This makes it straightforward for us to implement social distancing measures.
We have disposable face masks available for customers who do not bring their own, and the Government has stated that face coverings must be worn in shops from Friday 24th July 2020 unless the visitor has an exemption from wearing them. If you need a face mask please ask a member of staff for one on arrival.
We are very excited to be welcoming our customers back into store and hope to see you soon!